Refund policy

Non-returnable items
Because cookies are perishable goods, we do not accept returns. Custom orders are final sale. Please get in touch if you have questions or concerns about your specific item by emailing hello@roycereign.com .

Damages and issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.